Product help
For guidance on using EONAPP, begin with the Help page. EONBOT can also explain public product features, but it should not be treated as a guaranteed support ticket or emergency contact channel.
Research corrections
If a public guide appears inaccurate or stale, use the steps on Corrections & Updates. Include the page title, the statement you believe is wrong, and a primary source when one is available. Do not send API keys, passwords, payment secrets or private files as part of a correction report.
Privacy and legal information
Read the Privacy Policy and Terms for the current published policies. For general business, publication and editorial enquiries, email [email protected]. Do not send passwords, API keys, payment secrets or private files by email. Account-specific payment or connected-service issues may still need to be handled through the verified support route provided by the relevant service.
Security-sensitive reports
Do not publish credentials, private user data or exploit details in public comments or social posts. For a security-sensitive report, begin with [email protected] and include only enough information to establish the issue; do not attach secrets or private datasets. EONAPP does not claim a staffed 24/7 security desk, and a dedicated security-reporting address may be introduced later.
What to expect from this page
This is a truthful directory of currently published contact paths, not a claim that EONAPP operates a staffed help desk around the clock. Product and policy pages may change as the service develops, so use the linked page itself as the current public reference.